Return Policy
At Schebner Jean Ministries and Ubiquitous Services, we are committed to your spiritual growth. Please review our guidelines regarding the return and refund of ministry materials and resources.
Eligibility for Returns
Items must be returned in their original condition within 30 days of purchase. Digital products and downloaded materials are generally non-refundable due to the nature of spiritual content delivery.
Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Refunds will be processed to your original method of payment within 7-10 business days.
Shipping for Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a defective or damaged resource, please contact our support team immediately at CONNECT@SHEBNERJEAN.COM so we can provide a replacement or alternative solution for your leadership journey.